While the documented steps are likely the same across all ServiceNow platform regions, it's recommended that you follow the steps for your specific region in case there are differences (e.g., Madrid, New York, etc.)įor reference, below is how we setup OAuth for our examples. If you're having connection problems even though you haven't set up a proxy server, try going to the Preferences panel as described above and setting your Dropbox proxy settings to "No proxy." If you have set up a proxy server, please double-check that your system's proxy settings are still correct.Complete the Setup OAuth steps in the ServiceNow documentation. Please note that Dropbox does not support proxy configuration through the use of automatic configuration scripts or PAC files.ĭropbox can also fail to connect due to proxy settings which may have been changed either by other programs or by your network administrator.
For example, a common port for proxies is 8080. Select the "Proxies" submenu or tab.ĭropbox proxy settings allow you to set the proxy type, server, port, and login information. If you have a proxy set up on your computer or network, please enter your proxy host and port information into the Preferences panel of the Dropbox desktop application.ġ) Locate the Dropbox icon and menu from the system tray (Windows) or menu bar (Mac/Linux).Ģ) Right-click (Windows/Linux) or click (Mac) on the icon to access the Dropbox desktop application menu.ģ) Click on the gear icon in the Notifications panel.Ĥ) Select "Preferences" from the Dropbox menu. To learn more, please see our Help Center article here: To ensure this is working properly, your system time should be correct and your security applications should allow Dropbox to connect. The Dropbox client uses SSL to establish a secure connection to our servers. For more information on firewalls, please see our Help Center article here: If you have a firewall (or similar security software) running, please either add Dropbox to its whitelist or remove Dropbox from its blacklist, depending on the issue you're experiencing.
If you're having connection problems, usually this means there is a firewall, security program, or proxy blocking the Dropbox desktop client. Ok i've had to try a lot of thing before it's succeed.
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